I got a thank-you on an Open Office forum for my article on using page styles to create unique headers and footers in Open Office Writer.
One of my friends asked me why I bother writing documentation that no one will read. I told him I write for that one person who, at midnight while on deadline, encounters a problem and the only resource they have is the product documentation. I’ve been that person on deadline struggling to figure out how to bend an application (*cough* *Word*) to do what should have been a simple thing. (Why won’t this stupid graphic stay where I anchored it?!)
I try to be a user advocate and approach documentation and application development from a user-centric perspective. It is really nice to know that even one person found something I wrote useful.
Even if the thank-you was posted last year, it made my day. Thank you. 🙂
(And yes, I love what I do.)